Quality Assurance
Civil & Power Generation Projects (Pty) Ltd (“CPGP) recognizes that providing products and services of the highest possible quality is a fundamental requirement for the future well-being our or business and the relationship with our clients. Our goal is to ensure that through established standards and measurements, the level of quality matches or exceeds our customers' expectations. This level of quality is achieved through adoption of a system of procedures and Work Instructions that reflect the competence of our Company to existing clients, potential clients, and independent auditing authorities.
The objectives of the Quality Assurance System are:
- To maintain an effective accredited Quality Assurance Management System with International Standard ISO 9001:2015 (Quality Systems).
- To achieve and maintain a level of quality which enhances the company's reputation with clients.
- To ensure compliance with the relevant statutory and safety requirements
- Always endeavour, to maximize the client satisfaction with the service provided by CPGP.
- To provide each stake holder with the training tools, skills, and motivation to produce high quality products and services which meet or exceed our external Customer's needs.
- Recognize each stakeholder’s responsibility for quality and empowering each stakeholder to question processes that appear to produce discrepancies or inefficiency.
- Make continuous improvements by evaluation our own performance in an open constructive framework and taking corrective and preventative action to resolve problems